Garblyupj | General Terms & Conditions

Welcome to the user agreement of Garblyupj. By accessing or purchasing from our online shop, you agree to be bound by the following terms and conditions. This comprehensive agreement explains your rights and our obligations regarding the use of our website, the purchase of products, shipping and delivery, payment types, returns and refunds, data privacy, and the use of cookies. If you do not agree with these terms, please refrain from accessing and using our services.

This document is intended to be fully compliant with all applicable laws and regulations regarding online commerce and data protection, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. It provides an in-depth look at various aspects of our service to ensure transparency and clarity.

General Provisions

By using our online portal, you represent that you are at least 18 years old or are using the services under the supervision of an adult who agrees to these terms on your behalf. We reserve the right to modify these terms and conditions at any time, and you agree to be bound by any such modifications. Your continued use of our website after any changes constitutes acceptance of the new terms.

These terms form a legally binding agreement between you and Garblyupj, effective as of 12.02.2025. It governs your access to and use of our website and services, including product orders, payment, and delivery. If any part of these conditions is found to be unenforceable or invalid, that part shall be interpreted to reflect the parties' original intentions, and the remaining portions shall remain in full force and effect.

Ordering Process

All orders placed through our online store are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason at our sole discretion. In the event of a product being unavailable or if an error occurs in pricing or description, we shall notify you and provide the option to reconfirm or cancel your order.

Once an order is confirmed, your contract for the purchase of goods is formed, and you are responsible for payment as described in the sections below.

Payment Terms

All payments for orders must be made at the time of purchase. We accept a variety of payment methods, including major credit cards, debit cards, and approved online payment systems. All transactions are processed in the local currency (GBP). The current minimum charge for shipping is set at £5.00, which may be subject to change based on your location and order weight.

Prices for products and shipping are clearly displayed at the time of purchase. In addition to the base product price, applicable taxes and delivery fees are calculated during the checkout process. We reserve the right to adjust prices and fees in compliance with updated financial regulations.

Your payment details are handled securely, and we employ industry-standard encryption protocols for data protection. Please note that any fraudulent or unauthorized payment activity may result in immediate cancellation of your account and order.

Shipping and Delivery

We provide various shipping options to ensure your purchases arrive in a timely and secure manner. Standard shipping is available via well-known postal services such as Royal Mail, as well as through logistic companies like DHL and UPS. Our standard delivery fee begins at £5.00 for most orders. Express shipping and additional courier options may incur higher fees, which will be displayed during the checkout process.

Delivery times depend on the shipping method selected and the destination address. For standard shipping, please allow between 3 to 7 business days for delivery. Express services may reduce this time frame significantly; however, factors such as customs clearance and seasonal demand may cause delays. Tracking information will be provided once your order is dispatched, so you can monitor its progress.

It is your responsibility to ensure that the shipping address provided is accurate and complete. In the event that a package is undeliverable due to an incorrect address, additional charges may apply to reship or return the package, and we cannot be held accountable for any delay or loss resulting from this oversight.

Returns and Refunds

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may be entitled to return the goods within 14 business days after delivery. This 14-day withdrawal period is provided in accordance with consumer protection laws. Returns initiated after this window may not be accepted, except in cases of defective products or errors identified by our quality control team.

To process a return, you must contact our customer support via the online portal within the specified return period. For a return to be eligible, the product must be unused, in its original packaging, and accompanied by all applicable accessories, manuals, and documentation. Once your return is received and inspected, a refund will be issued to the original payment method within 14 business days, excluding shipping fees unless the return is due to a fault on our part.

Please note that products of personal use, perishable goods, or those that have been modified cannot be returned unless stated otherwise in the product description. Refunds for shipping fees may be considered only if the faulty item results from a mistake on our part. In addition, any items that have been used beyond a reasonable trial period may be subject to depreciation deductions.

Privacy and Data Protection

Your privacy is of utmost importance to us. We collect, process, and store personal data strictly in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This section describes the types of data we collect, the reasons for processing it, and the measures we have in place to secure your information.

When you register, place an order, or subscribe to our newsletter, we may collect personal information such as your name, shipping address, email address, and payment details. This data is used to process your orders, communicate with you regarding order updates, and to enhance your shopping experience. We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

You have the right to access, correct, and request the deletion of your personal data at any time. To exercise these rights, please contact us through the online contact form available on our website. We will verify your identity before processing any requests related to personal data. In cases where we must retain certain information due to contractual obligations or legal requirements, we will clearly inform you of the retention period.

We have implemented robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include secure servers, encrypted transactions, and regular system audits. Should a data breach occur, we will promptly notify you and take all necessary remedial measures in compliance with applicable laws.

Our website uses cookies to improve user experience and to assist in the personalization of content and advertisements. Cookies are small data files placed on your device. By using our website, you consent to the use of cookies in accordance with our cookie policy. For further details about the types of cookies we use and how to manage your cookie preferences, please refer to our cookie policy available via the designated section on our website (Cookie Policy).

Intellectual Property Rights

All content, trademarks, logos, and data displayed on the website, including but not limited to text, graphics, images, and software, are the property of Garblyupj or its licensors and are protected by intellectual property laws. Any unauthorized use, reproduction, distribution, or transmission of any content on this site is strictly prohibited without our express written permission.

You may not modify, publish, transmit, or distribute any materials obtained through our website without explicit consent from the owning party. Violation of intellectual property rights may result in legal action, and you may be held liable for any damages resulting from such actions.

Limitation of Liability

Garblyupj and its affiliates, partners, directors, and employees shall not be held responsible or liable for any direct, indirect, incidental, consequential, or exemplary damages resulting from your use or inability to use our website, even if we have been advised of the possibility of such damages. This includes, but is not limited to, any errors or omissions in the content, technical issues, or delays in delivery.

While we take all necessary precautions to ensure the accuracy and security of the information provided, Garblyupj assumes no liability for the acts or omissions of users or any third-party service providers. In no event shall our total liability exceed the amount paid by you for the product or service giving rise to the claim.

Governing Law and Dispute Resolution

Any disputes arising out of or in connection with these terms and conditions, including any questions regarding their existence, validity, or termination, shall be governed by and construed in accordance with applicable laws. Both parties agree to attempt to resolve any disputes amicably before pursuing litigation.

If a dispute cannot be resolved through negotiation, the matter will be referred to a competent jurisdiction where the applicable laws will be enforced. Nothing in this agreement shall prevent either party from seeking equitable relief under applicable legal provisions.

Modifications and Amendments

Garblyupj reserves the right to update, change, or replace any portion of these terms at any time. It is your responsibility to periodically review the current version of the agreement accessible on our website. Continued use of the website will be deemed as acceptance of any modifications to the terms.

We will make a reasonable effort to inform you about significant changes via notifications on our website or through direct communication. However, it remains your obligation to remain informed about the terms governing your use of our services.

Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the validity, legality, or enforceability of the remaining provisions shall not be affected or impaired.

Final Provisions

By continuing to use our website, you acknowledge that you have read, understood, and agreed to be bound by the entirety of these terms and conditions as well as the additional policies referenced herein. If you have any questions about any part of this user agreement or about our practices, please contact our support team through the available channels on our website.

This agreement is effective as of 12.02.2025 and supersedes all previous versions or communications regarding the subject matter herein. We thank you for choosing Garblyupj and look forward to providing you with a secure and enjoyable online shopping experience.

Your use of the services provided on this website indicates your acknowledgment and acceptance of these terms. Please keep a copy of this agreement for your records. Thank you for taking the time to understand our policies and for trusting us with your business and personal data.